61 PayPal Revenue & Usage Statistics (2022)

jordan tuwiner, founder of buybitcoinworldwide.com
by Jordan Tuwiner · November 16th, 2021

You’re about to see a list of the newest PayPal statistics.

We have collected the newest data and statistics on PayPal.

Keep reading to learn about this fast-growing company.

Here’s a quick overview of what you’ll find on this page:

  • PayPal revenue & profit
  • PayPal users
  • PayPal valuation
  • Who owns PayPal?
  • PayPal growth
  • PayPal employees
  • PayPal user demographics
  • Much more

Let’s dive right in.

Key PayPal Statistics:

  1. PayPal generated $21.45 billion revenue in 2020, a 20.9% increase year-on-year.
  2. PayPal generated $4.2 billion in net profit in 2020, a 75% increase year-on-year.
  3. PayPal has 392 million verified users and merchants.
  4. There are 80 million people that use PayPal’s One Touch payments.
  5. PayPal has a total valuation of $237.37 billion as of November 12, 2021.
  6. 15.4 billion transactions were completed in 2020 on PayPal. This accounted for $936 billion in transaction volume.
  7. By the end of 2020, PayPal had 29 million active merchant accounts.
  8. PayPal processes around $2.5 billion in payments each day.
  9. 41 million transactions are done via PayPal every day, on average.
  10. 25% of online shops in North America have PayPal as an option for payment.
  11. More than 1.6 million websites use PayPal as a payment option.
  12. There are 26,500 employees at PayPal.

PayPal Overview

PayPal is an online payment system that makes paying for things online, sending and receiving money secure and safe.

Here is an overview of this fast-growing company.

Launch date December 1998
HQ San Francisco, California
Company type Public
People Dan Schulman (CEO, President), John Donahoe (Chairman)
Industry Financial services

PayPal Revenue

PayPal generated $21.45 billion revenue in 2020, a 20.9% increase year-on-year.

paypal revenue was $21.45 billion in 2020

PayPal revenue breakdown (2010-2021)

Here is an overview of PayPal's annual revenue from 2010 to 2021.

Year Revenue
2010 $3.41 billion
2011 $4.4 billion
2012 $5.55 billion
2013 $6.61 billion
2014 $8.01 billion
2015 $9.22 billion
2016 $10.83 billion
2017 $13.07 billion
2018 $15.43 billion
2019 $17.75 billion
2020 $21.45 billion
2021 $18.45 billion

Source: Company Data

PayPal Profit: Is PayPal Profitable?

PayPal generated $4.2 billion in net profit in 2020, a 75% increase year-on-year.

paypal profit was $4.2 billion in 2020

PayPal profit (2012-2021)

Here is an overview of PayPal's profit from 2021 to 2021.

Year Profit
2012 $0.8 billion
2013 $0.9 billion
2014 $0.4 billion
2015 $1.2 billion
2016 $1.4 billion
2017 $1.8 billion
2018 $2 billion
2019 $2.4 billion
2020 $4.2 billion
2021 No data

Source: PayPal

PayPal Total Users: How Many Users Does PayPal Have?

In 2021, PayPal has 392 million verified users and merchants.

paypal has 392 million verified users in 2021

There are 361 million active users on the PayPal platform.

Back in 2013, PayPal had 143 million users - this shows how much PayPal has grown in the last several years.

PayPal users (2013-2021)

Year Users
2013 143 million
2014 161 million
2015 179 million
2016 197 million
2017 227 million
2018 267 million
2019 305 million
2020 377 million
2021 392 million

Sources: PayPal, HostingTribunal

PayPal Valuation: How Much Is PayPal Worth?

What is PayPal's total valuation in 2021?

PayPal has a total valuation of $237.37 billion as of November 12, 2021.

paypal has a $237.37 billion valuation in 2021

As of right now, PayPal's shares are valued at $270.

Like a majority of the stock market then, PayPal's shares dropped for a spell in the first quarters of 2020.

But the company managed to pick itself up to pre-pandemic levels fairly quickly, with no losses in the number of shareholders willing to invest in the publicly traded company.

PayPal Payment Volume

PayPal payment volume (2014-2021)

Year Payment Volume
2014 $235 billion
2015 $282 billion
2016 $355 billion
2017 $451 billion
2018 $578 billion
2019 $712 billion
2020 $936 billion
2021 No data

Source: PayPal

PayPal Non-GAAP Operating Margin

PayPal non-GAAP operating margin (%)

Year Non-GAAP operating margin
2014 21%
2015 21%
2016 20%
2017 21%
2018 22%
2019 23%
2020 24%
2021 No data

Source: PayPal

PayPal Transactions

15.4 billion transactions were completed in 2020 on PayPal. This accounted for $936 billion in transaction volume.

paypal transactions completed in 2020

PayPal transactions
(2013-2021)

Year Transactions
2013 3.2 billion
2014 3.9 billion
2015 4.9 billion
2016 6.1 billion
2017 7.6 billion
2018 9.9 billion
2019 12.4 billion
2020 15.4 billion
2021 No data

Source: PayPal

PayPal Transactions Per Account

PayPal transactions per account (2013-2021)

Year Transactions Per Account
2013 23
2014 24
2015 27
2016 31
2017 33
2018 36
2019 40
2020 40
2021 No data

Source: PayPal

PayPal Merchant Accounts

PayPal merchant accounts (2015-2021)

Year Transactions Per Account
2015 13 million
2016 15 million
2017 18 million
2018 21 million
2019 24 million
2020 29 million
2021 No data

Source: PayPal

PayPal Market Share

PayPal market share statistics

Here are the most important PayPal market share stats:

  • PayPal had a market share of 54.48% in 2020.
  • PayPal’s market value grew to $49 billion just one day after splitting from eBay in 2015.
  • PayPal’s stock market price is currently valued at around $244.60.
  • PayPal's net income was 39 cents per share in 2019.
  • PayPal has the 6th largest market cap in the world ($295 billion).
paypal market share

PayPal Competitors

PayPal's biggest competitor is Stripe, though others have emerged or are emerging to be competitors.

Other competitors to PayPal include Cash App, Wise (formerly known as Transferwise), and Skrill.

Ever since Western Union began allowing uses to send money to other accounts, it has become a PayPal competitor.

How many people work at PayPal?

PayPal employees

Worldwide, PayPal has 26,500 employees, with equitable pay for both women and men.

paypal employees

Its diversity score was 58% in 2020, which takes into account both the ethnic and gender makeup of the company.

The majority of PayPal's lead roles are staffed by men. But the percentages become smaller when comparing leadership positions.

From PayPal's own stats, 63% of all vice presidents with the company were men.

In addition to this, males make up 64% of their board of directors.

As for their developers, men consist of three-quarters of tech-related positions, which puts women at 25%.

Women have been hired at increasing rates, however, with an 11% rise in female hires.

About 50% of PayPal's employees are white, 31% Asian, and 7% black. Its Hispanic makeup is even smaller at only 4%.

These statistics were provided in 2018 - the demographic makeup has changed ever since.

PayPal Subsidiaries

PayPal subsidiaries

Xoom An electronic funds transfer or remittance provider
Venmo Popular mobile peer-to-peer payment services in the USA
Braintree Provides merchants with an account and gateway to process online transactions
Honey A browser extension that collects e-commerce coupons and discounts
Zettle Provides payments solutions for small businesses

PayPal Fun Facts To Know

Fun Facts About PayPal

Here are a few unique and interesting facts about PayPal.

paypal fun facts
  • In 2013, PayPal accidentally credited one man’s account with more than $92 quadrillion.
  • PayPal allows its US users to buy and sell cryptocurrencies.
  • There was a time when PayPal gave new customers $10 for joining their platform.
  • 25% of online shops in North America have PayPal as an option for payment.
  • PayPal supports 26 currencies.
how many online stores in usa have paypal

PayPal User Demographics

PayPal demographics statistics

  • 58% of Americans have a PayPal account.
  • 2 million people in the United Kingdom have a PayPal account.
  • Children make up 9% of PayPal's users in the United States.
  • PayPal users aged 50 and over grew rapidly in the first two quarters of 2020.
  • People between the ages of 41 and 56 use PayPal more than anyone else.
  • 75% of all Europeans trust PayPal over alternative payment services.
how many people in the uk have paypal

Frequently Asked Questions

Who owns PayPal?

PayPal is owned by two people, Dan Schulman, the CEO, and John Donahoe the Chairman.

dan schulman and john donahoe own paypal

Schulman is one of the founders of PayPal, as several other reputable people that continue to work in the tech industry.

How many PayPal transactions happen per day?

On average, there are 41 million PayPal transactions done every day. The amount of PayPal transactions that happen per day increases year-by-year.

paypal transactions completed everyday

How many PayPal users are in the UK?

There are around 2 million PayPal users in the UK. Millions of people in the United Kingdom use PayPal to send and receive payments.

What country uses PayPal the most?

The USA is the country that uses PayPal the most. Beginning in 1998, PayPal operated most of its services in the United States.

which country uses paypal the most

But since then, it has expanded, especially in Europe.

Although the US is home to a majority of its accounts, Europeans as a whole are more likely to use PayPal, particularly when countries within the European continent are scrutinized closely.

For example, Germany has over 90% of its citizens that rely on PayPal for online monetary transactions.

How much did eBay acquire PayPal for?

eBay acquired PayPal in the final quarter of 2002, October 3 for $1.5 billion.

paypal acquisition by ebay

In 2014, eBay split with PayPal, though the merchant remains close to PayPal and continues to handle a majority of its transactions with PayPal account holders.

How many online e-commerce users use PayPal?

E-commerce is a growing trend among shoppers and businesses, and PayPal is the conduit for many of their financial transactions.

92 million people use PayPal for e-commerce transactions, with 8.6 million merchants conducting business with PayPal merchant accounts.

How many PayPal users have activated One Touch?

Recent figures put 80 million people as having used One Touch to pay for goods and services with PayPal.

how many people use paypal one touch

These statistics have been in the interest of many online merchants since the One Touch features can simplify the payment process.

The faster that payments are finalized, the quicker conversions are made. And with easier payment options comes more conversions as a whole.

What is the average amount in a PayPal account?

The average amount of funds in most users' accounts is $485.

PayPal's users number far and wide, with some relying on the service in the same way that others use established banking companies.

It has a debit card and credit card. In the United States, the average is about $500. The amount that's held in PayPal's wallet is slightly lower, around $195.

What is PayPal’s largest acquisition?

The largest purchase ever made by the company was for the acquisition of Honey, which totaled over $4 billion.

The purchase was done in the first quarter of 2020. It's also their most recent purchase of another company.

Conclusion

PayPal has established itself as the primary hub for many in the tech, merchant, and financial service industries. It has been the number one place for users to buy items online for over 20 years.

All stats point to PayPal maintaining its dominance in the industry, though other companies are increasingly seen as competition.